All orders will be dispatched within 1 working day (same day if placed before 3 pm) and are sent by Evri or Royal Mail.
- Small letters (Greetings Cards) are sent by first class post and can not be tracked.
- All other items are sent on a Tracked Next Day or Standard service by Evri, dependent on whether "Express" or "Standard" delivery is selected at checkout. Email and SMS notification will be provided for your delivery.
Please note, Northern Ireland, Scottish Highlands, Scottish Isles, Isle of Wight and Isle of Man take longer to deliver and are at a different delivery cost. Please contact email@example.com and we will be happy to provide you with a shipping quote.
We can offer shipping internationally upon request, please contact firstname.lastname@example.org and we will be happy to provide you with a shipping quote.
Orders are not processed on Sundays or UK Bank Holidays.
Once an order has been placed it is unlikely that we will be able to make any changes, but please email us at email@example.com and if the order hasn't been processed, we will do our best to change it for you.
The Rosy Robin Company is not responsible for any delays whilst your order is in transit.